NOTE:
We accept all breeds of dogs, and temperaments. However, we cannot accommodate an extremely aggressive or destructive dog.
If your pet has an issue, such as having to wear a cone, able to climb or jump fences, self destructive, feral, etc. and it is not disclosed prior to arrival, but, instead, disclosed upon arrival, your pet may not be allowed to board at our facility.
Young Puppies:
We can accommodate puppies as young as 8 weeks. However, even though the chances are low, they are still at risk of infectious disease without their complete set of shots.
Geriatric Dogs:
We have special areas set up just for geriatric dogs. These dogs are given the extra care, patience, and attention they deserve in their golden years.
Multi dog families:
Dogs from the same household or from family members boarded together in the same enclosure qualify for the
"additional dog discount."
•Multiple dogs boarded in the same enclosure must be able to be fed in the enclosure without incident.
Each dog has his own bowl of course.
•If dogs exhibit guarding behavior, (one dog won't allow the other dog to come into the enclosure,
won't let the other dog eat, or eats the other dog's food) then separate enclosures must be reserved..
Each dog will be subject to full price.
Payment:
Payment is to be made when pet is picked up. No pet will be released unless payment is made in full.
Type of payment is at kennel owners discretion.
Long Term Boarding:
Clients boarding a pet 30 days or longer are required to pre-pay. If a pet is initially checked in without a definite departure date, even with the intention of boarding less than 30 days, a full 30 day payment must be made at time of check in. Any overpayment will be refunded.
A valid Credit Card must be provided for our file. Fees will automatically be deducted from the account at the beginning of each pay period. Payment is to be made when pet is checked in. Any over payment will be refunded.
If payment is not received, or credit card will not process on the due date, you will be notified by phone. If payment is not received 5 (five) days after due date, it will be assumed that pet has been abandoned and ownership of said pet relinquished. No further contact will be deemed necessary. At this point said pet will be surrendered to the local animal shelter.
Spay and Neuter:
Dogs do not have to be spayed or neutered to board at our facility.
Baths:
A bath on their departure date is not required, but is recommended. Especially if your pet has participated in our Interactive Daycare. Since dogs are not housed on concrete, but instead have an actual acre of real grass to run and play on, they are subject to get dirty and smelly. Cost depends on the size of the dog and coat type.
Fleas and Ticks:
We provide a flea & tick free environment. To keep it that way, pets must be on a flea & tick preventive before entering. Pets entering our facility found to have fleas will receive a flea treatment at the owners expense. Pets found to have ticks upon entering our facility will not be permitted to stay.
Bedding:
We accept bedding brought from home, provided it is washed and clean. We provide orthopedic beds for all of our guests. If your dog is prone to chew on his bedding, it will be removed from his enclosure.
Toys:
One or two toys from home is fine.
Food:
Since there are so many different brands and varieties of dog foods, there is no one food we can provide that any of our boarders can eat without possibly causing an upset stomach from switching the food abruptly. Therefore, you must bring your dog's regular food from home. You can either put the required daily amount in labeled baggies, or bring the whole bag, or bags along with feeding instructions.
There is no charge for feeding. Treats are also provided at no charge.
Sanitizing: We sanitize the area where your pet stays, everyday. We also sanitize and steam clean all indoor areas before a new guest arrives.
We are not able to accommodate sick and injured animals.
We cannot board any animal that is up for adoption, or being rehomed, either by the owner, or an organization.
We are not able to take in, or house rescues, lost pets, or strays.
JCM's reserves the right to refuse the boarding of any animal at our facility.
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