JCM's Luxury Pet Resort

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Facility Overview

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DOG BOARDING

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CAT BOARDING

VACCINES & POLICIES

RATES - BOARDING & BATH

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WHY WE'RE DIFFERENT

NO CHARGE FOR AMENITIES

PICK UP & DELIVERY RATES

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"Home Away From Home"

 
 
Please Read Before Booking A Reservation
 
 
 ••We Work by Appointment Only••
 
    To confirm a reservation we must have the date & time of drop off and pick up.
    You can choose your preferred times within our hours of operation.

    We schedule our training, and other appointments around our boarding appointments. For added safety, our perimeter
    gate stays closed and locked at all times. It is only opened for our scheduled arrivals and pick ups. Therefore, the time
    given for a pet drop off or pick up is the time we will be standing by at the gate. We allow a 30 minute window.
    If you arrive outside of that given time, we may be off site assisting another customer at their scheduled appointment.

    During peak times, or when we are full, if you do not arrive at the time you provide, your spot will be given to the
    next person on the waiting list. Even with a deposit. The deposit will guarantee and hold a spot ONLY for that time
    given.We will not call or notify you of this, so please be prompt.
    
    New and existing clients may be asked to leave a $50.00 deposit when scheduling a reservation.
    If your plans change and you will not be boarding, please notify us. 
       
    Tentative Booking. This means: if you wish to book, but are not sure you will be boarding with us, but want the space
      held just in case. In addition, if a tour is requested after booking the reservation, the reservation will not be booked.
      A $50.00 non-refundable deposit will be required for a Tentative Booking. 
 
     Two or more dogs boarding together in the same enclosure must be able to eat together without incident. Free feed,      
     (food is left down all the time) is recommended.    .
     If they are not on a free feed regimen and must be fed separately, they must be boarded in separate enclosures. 
     If a problem occurs during boarding, dogs will be placed in separate enclosures. Full price for each enclosure will apply.   
        
There are no after hour public services at this facility.
    Even though we live on site, we have set office hours.
    We are not able to reopen the kennel to receive or release a pet after hours - even if you call ahead of time to say    
    you are running late, but are on your way.
    Keep in mind, we leave right at closing to arrive on time for our training classes or other scheduled appointments.
 
                                

    Hours of Operation:
 
     9:00 AM to 6:00 PM Monday thru Friday.  10:00 AM to 5:00 PM Saturday.
      Last appointment must arrive by: 5:45 PM              Last appointment must arrive by: 4:45 PM
 
      New clients must arrive no later than 1 hour prior to closing time.
    CLOSED: Sunday.

CLOSED ALL MAJOR HOLIDAYS. These holidays include:
Christmas Eve 9:00 AM to 12 :00 noon
Christmas Day
New Years Eve 9:00 AM to 12:00 noon
New Years Day
Thanksgiving Day
Easter Sunday
July 4th
Labor Day
Memorial Day
Mardi Gras Day

**Sunday and Holiday drop off and pick up can be arranged in advance, schedule permitting. The drop off, and or pick up time has to be exact. Additionally, since Sunday and holidays are not our normal days of operation, there will be a charge for those days..**

Holiday Cancellations: must be made at least 14 days prior to the arrival date in order to receive a full refund of the deposit.   Otherwise, the deposit is non-refundable. This includes same day reservations and reservations made less than 14 days prior to arrival. Holiday deposit: $50.00.

 
     Non-Holiday Cancellations: must be made at least 7 days prior to the arrival date in order to receive a full refund of the deposit.       
      Otherwise, the deposit is non-refundable. This includes same day reservations, and reservations made less than 7 days prior to arrival.    
      Non-Holiday deposit: $50.00.


Payment for pets that we will be delivering: If the boarding bill has not been pre-paid at time of drop off, owners will be required to pay, by credit card, before the pet is put into our vehicle for delivery.  

     Tours are scheduled by appointment. If you drop in unannounced, we may not be able to accommodate you.
     No tours are given before or during a holiday.

 Please remember to bring your leash when you come to pick up your dog.

     We must have a current vaccination hard copy for our files. Veterinarian certificate required upon arrival.
     Shots required:
    
     Dog shots required are: DH(A²)LPP, Bordetella ( kennel cough), and Rabies.
     Cat shots required are: FCRVP, and Rabies
     Pets must be current on flea and tick medication. Pets must be free of intestinal parasites.
   
     Pets are checked for fleas & ticks upon arrival. If fleas are found, the pet will receive a flea treatment at owners
     expense. 
 
     Pets with ticks will not be permitted
 
"PLEASE DO NOT ASK TO BE THE EXCEPTION"
 
    For a complete list of our rules, policies, and requirements click here.

 

Updated 8-1-2024
All information contained in this website is accurate, current, and up to date

For dog training information visit our Dog Training website:
www.jcmdogtraining.com


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The use of any, all, or part of material belonging to JCM's is in violation of Copyright Law. Unauthorized users will be subject to penalties and prosecution under law.